We're here to help you,
every step of the way

Stuck on installation? Need help with a feature? Get answers within 24 hours — usually much faster.

Email support

Best for installation help, license questions and bug reports. Include your order ID for faster help.

[email protected] →

Video tutorials

Step-by-step videos covering setup, certificate design, bulk import and verification.

Watch the tutorials →

Re-download your plugin

Lost your plugin file? Log in to your account and download your purchase again anytime.

Go to my account →

Send us a message

Fill this in and we'll reply to your email — usually within a few hours.

Quick install guide

Download the plugin ZIP from your order email or account page.
In WordPress, go to Plugins → Add New → Upload Plugin.
Upload the ZIP, click Install Now, then Activate.
Add the verification shortcode to any page.
Add your first student — the certificate generates automatically.

⚠ Don't run V-1 and V-2 at the same time — install only one. Updating? Keep a backup and uninstall the previous version first.

Helpful links

Try the live demo Read setup guides on the blog Refund & returns policy Customer reviews

Common questions

Support FAQ

How fast will I get a reply?

We aim to answer every email within 24 hours, and most messages get a reply within a few hours. Including your order ID and WordPress version speeds things up.

I purchased but didn't receive the plugin file. What do I do?

First check your spam folder for the order email. You can also log in to My Account and download it directly. Still stuck? Email us with your payment confirmation and we'll send it manually.

Can you help me install the plugin on my website?

Yes — installation help is included with your purchase. Watch the video tutorials first; if anything is unclear, email us and we'll guide you step by step.

The plugin conflicts with my theme or another plugin. Can you fix it?

Email us with details of your theme, the conflicting plugin and a screenshot of the issue. We'll investigate and provide a fix or workaround.

Do you provide updates?

Yes. The plugins receive regular updates with improvements and new features. You'll be able to download the latest version from your account.

How do refunds work?

Our published refund and returns policy states that digital purchases are final. Please try the free demo and review the product requirements before buying. Contact us for pre-sale questions or help with a technical issue.