Stuck on installation? Need help with a feature? Get answers within 24 hours — usually much faster.
Best for installation help, license questions and bug reports. Include your order ID for faster help.
hello@certificateverificationplugin.com →Step-by-step videos covering setup, certificate design, bulk import and verification.
Watch the tutorials →Lost your plugin file? Log in to your account and download your purchase again anytime.
Go to my account →Fill this in and we'll reply to your email — usually within a few hours.
⚠ Don't run V-1 and V-2 at the same time — install only one. Updating? Keep a backup and uninstall the previous version first.
We aim to answer every email within 24 hours, and most messages get a reply within a few hours. Including your order ID and WordPress version speeds things up.
First check your spam folder for the order email. You can also log in to My Account and download it directly. Still stuck? Email us with your payment confirmation and we'll send it manually.
Yes — installation help is included with your purchase. Watch the video tutorials first; if anything is unclear, email us and we'll guide you step by step.
Email us with details of your theme, the conflicting plugin and a screenshot of the issue. We'll investigate and provide a fix or workaround.
Yes. The plugins receive regular updates with improvements and new features. You'll be able to download the latest version from your account.
If the plugin doesn't work for your use case, contact us first — most issues are solved with support. Otherwise, see our refund and returns policy for eligibility and timelines.